Privacy policy.

Effective Date: 08/25/2024

Vinnivan Lock and Key LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including your phone number, when you interact with our services.

1. Information We Collect

We may collect the following information when you engage with our services:

  • Name, address, and contact details you provide when scheduling locksmith services.

  • Phone numbers provided when opting in to receive SMS communications.

  • Message content when you communicate with us.

2. How We Use Your Information

We use your information solely to:

  • Send appointment confirmations and reminders related to locksmith services.

  • Provide promotional offers and marketing messages about our services.

  • Request customer feedback following completed services.

  • Communicate important service updates.

3. SMS Messaging Terms

By providing your phone number and opting in, you consent to receive SMS messages from us.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • You can opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us directly.

4. Data Sharing

We do not sell or rent your personal information.

We may share your phone number with trusted service providers (such as SMS carriers and messaging platforms) solely for the purpose of delivering authorized communications.

5. Data Security & Retention

We use industry-standard safeguards to protect your personal information.

Your data will only be retained as long as necessary to provide messaging services and complete locksmith transactions.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years old.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Vinnivan Lock and Key LLC.

Email: info@vinnivanlockandkey.com

Phone: 571-626-4440